90-Day buyer pretection/Money back guarantee:

We promise your money back if the item you received is not as described, or if your item is not delivered within the Buyer Protection period which is 90 days.

15 Days free return:

You can get a refund 15 days after the claim process finishes. This guarantee is in addition to and does not limit your statutory rights as a consumer, as granted by all mandatory laws and regulations applicable in your country of residence.

So if your product arrives and has any problems whatsoever, please don't worry and don't judge our store right away.

We are always here to give you the best customer service so please send us an email on [email protected] and we will respond as soon as we can, but please give us atleast 12 hours to respond before you doubt our store.

We assure you to handle whatever problem the best way possible and find a solution that you will be perfectly satisfied with.

We don't want you to leaving our store before our problem is solved and you got a smile on your face.

Our main goal is to give our costumers a pleasant shopping experience and we will do everything in our power to accomplish that!

Thank you again for choosing Qutes <3